Number One for second year in a row. Wayne Gerdes – CleanMPG – Nov. 11, 2024 2024 Porsche Macan Owners of Porsche’s best seller in the U.S. enjoyed the purchase experience. New car customers rated Porsche as the top premium brand in the J.D. Power 2024 U.S. Sales Satisfaction Index (SSI) Study. This is the second consecutive year Porsche has earned this honor. With a total of 851 points, Porsche’s score jumped 11 points to earn the number one ranking in the entire industry, as well as the number one ranking in both the premium car and premium SUV segments. Customers rated brands on six aspects of buyer satisfaction for the new car buying process. Porsche earned the highest ratings from customers across all six scored categories in the study including satisfaction with delivery process; dealer personnel; working out the deal; paperwork completion; dealership facility; and dealership website. The SSI Study provides an analysis of the purchase experience from a customer perspective. It is based on responses from 34,596 people who purchased or leased new vehicles between March and May 2024.
