Highest Quality Rated 2013 Vehicles Are? Sort of
Stategic Vision names names. Earlier today Strategic Vision released the results of its 18th annual Total Quality Index (TQI) study. Looking over the segment winners, one thing is clear, the domestic automaker is back with a vengeance. Strategic Vision uses a comprehensive concept called ?Total Quality,? which not only factors in counting problems but includes multiple aspects of influence and perception that customers use as a base for all their decisions. In addition to a multivariate examination of 155 specific aspects of Total Quality using a discriminating scale to accurately measure the most meaningful Quality experience products are generating to customers.