msirach
11-19-2009, 12:54 AM
This is the sad story of the criminal damage to our 2010 Insight. On the morning after Halloween, I was about to leave for work when I saw that my daughter's Spectrum Pearl White Insight II was covered with shaving cream accented with red glitter. In addition there were a pair of panties on the antenna and obscenities written in shaving cream on the hood and rear. Since it was 4:30a.m. I texted my wife and daughter and asked them to spray it off before church and the sun came up and cooked the shaving cream on the car. I attributed it to Halloween pranks and didn't worry about it since Halloween was officially over.
On Monday, several students told my daughter who the five Halloween pranksters were.
Monday night my daughter called to say that she had stopped at the gas station to fill the Insight up with fuel. When she pulled the nozzle out, it was coated with red glitter. At that point, I felt my blood pressure rising.
I reported this to the police along with the names of the involved individuals and my concerns of a plugged fuel filter causing the car to stall when the detective came by to take the information. He interviewed a couple of the girls and they lied about their involvement. I captured and printed screenshots of their individual Facebook pages where they made snide remarks. One girl even gave her status as: Officer ******** is my BFF. Another girl even had the gall to reprimand my daughter (by voicemail) for mentioning that she was involved. The girl said she was there but didn't do anything except put the panties on the antenna. Technology made it easy to save the audio file on my Blackberry and give it to the officer.
I drove the car to work one day to see if it ran o.k. but I decided to take it to the local Honda dealer to have the tank dropped and cleaned. The service manager called the next day to say that a lot of glitter was on the sock fuel filter in the tank. They ordered one and would take a few days to receive it since it wasn't stocked in the district warehouse.
In the following few days, the girls continued to harass my daughter with snide remarks. Another girl posted her Facebook status as "I'm a smooth criminal." What makes this whole episode more hurtful is the fact that two of the girls had been very good friends of my daughter since early grade school. They have both stayed many nights in our home and have went on trips with us before. One of them even attended Hybridfest and Mall of America with us three years ago.
The service manager called Monday and said the car would be done near closing time. He then explained that the $53 sock filter was not available separately. All they received were some plastic parts. The filter was included in the fuel pump assembly. The fuel pump assembly was overnighted since we had been without the car for a week. They were kind to give us the fuel pump for cost and we didn't have to pay the retail price of $289.50. The final cost for a few cents worth of glitter to be removed was $411.43. Gas was pumped out with a filtered pump so only about 2 gallons seemed to be lost. I dropped the statement off at HPD for the detective and will follow up tomorrow to see if the charges have been filed yet. We are filing for restitution of $411.43, criminal damage to property over $300, and possibly trespassing.
http://www.cleanmpg.com/photos/data/506/pump.jpg
http://www.cleanmpg.com/photos/data/506/sock.jpg
My summary:
I am extremely disappointed in the youth. They have shown absolutely no remorse so they have left us without an alternative other than the harsh path we have taken. I did call the principal at the high school to inform her of the danger, inconvenience, and expense that this Halloween prank has caused.
I am disappointed in Honda's design of the fuel door and the available parts. The fuel door does not have an inside release. You press on it and it pops open. The gas cap is not locking so it was easy to enter foreign matter in the fuel tank.
I am disappointed that Honda does not make the filter available separately.
Honda did not have a locking gas cap available for the 2010 Insight. I Googled and found that a Honda Fit would work. Someone had posted on another site that their Insight’s standard cap was stolen. I highly recommend that anyone with an Insight purchase a locking gas cap. I purchased a CST Locking Fuel Cap #5791 from Autozone for $12.99 + tax.
I chalk the fuel door up to a design deficiency by American Honda.
I sent the following email (in jest) to a salesman at the Honda dealer after I drove the car home the night I picked it up. The picture explains what I am talking about.
Joe:
Please let your shop know that they caused me to have a nervous breakdown. The attached pic shows the mpg on the Insight when we picked it up this evening! The car is RUINED! I will file a claim under the state lemon law when I get out of Choate Mental Health Center! My 4.0L 4x4 has never seen mileage that low.
Gotta go. Time for my bedtime meds.
Mike
http://www.cleanmpg.com/photos/data/506/mpg_gauge.jpg
On Monday, several students told my daughter who the five Halloween pranksters were.
Monday night my daughter called to say that she had stopped at the gas station to fill the Insight up with fuel. When she pulled the nozzle out, it was coated with red glitter. At that point, I felt my blood pressure rising.
I reported this to the police along with the names of the involved individuals and my concerns of a plugged fuel filter causing the car to stall when the detective came by to take the information. He interviewed a couple of the girls and they lied about their involvement. I captured and printed screenshots of their individual Facebook pages where they made snide remarks. One girl even gave her status as: Officer ******** is my BFF. Another girl even had the gall to reprimand my daughter (by voicemail) for mentioning that she was involved. The girl said she was there but didn't do anything except put the panties on the antenna. Technology made it easy to save the audio file on my Blackberry and give it to the officer.
I drove the car to work one day to see if it ran o.k. but I decided to take it to the local Honda dealer to have the tank dropped and cleaned. The service manager called the next day to say that a lot of glitter was on the sock fuel filter in the tank. They ordered one and would take a few days to receive it since it wasn't stocked in the district warehouse.
In the following few days, the girls continued to harass my daughter with snide remarks. Another girl posted her Facebook status as "I'm a smooth criminal." What makes this whole episode more hurtful is the fact that two of the girls had been very good friends of my daughter since early grade school. They have both stayed many nights in our home and have went on trips with us before. One of them even attended Hybridfest and Mall of America with us three years ago.
The service manager called Monday and said the car would be done near closing time. He then explained that the $53 sock filter was not available separately. All they received were some plastic parts. The filter was included in the fuel pump assembly. The fuel pump assembly was overnighted since we had been without the car for a week. They were kind to give us the fuel pump for cost and we didn't have to pay the retail price of $289.50. The final cost for a few cents worth of glitter to be removed was $411.43. Gas was pumped out with a filtered pump so only about 2 gallons seemed to be lost. I dropped the statement off at HPD for the detective and will follow up tomorrow to see if the charges have been filed yet. We are filing for restitution of $411.43, criminal damage to property over $300, and possibly trespassing.
http://www.cleanmpg.com/photos/data/506/pump.jpg
http://www.cleanmpg.com/photos/data/506/sock.jpg
My summary:
I am extremely disappointed in the youth. They have shown absolutely no remorse so they have left us without an alternative other than the harsh path we have taken. I did call the principal at the high school to inform her of the danger, inconvenience, and expense that this Halloween prank has caused.
I am disappointed in Honda's design of the fuel door and the available parts. The fuel door does not have an inside release. You press on it and it pops open. The gas cap is not locking so it was easy to enter foreign matter in the fuel tank.
I am disappointed that Honda does not make the filter available separately.
Honda did not have a locking gas cap available for the 2010 Insight. I Googled and found that a Honda Fit would work. Someone had posted on another site that their Insight’s standard cap was stolen. I highly recommend that anyone with an Insight purchase a locking gas cap. I purchased a CST Locking Fuel Cap #5791 from Autozone for $12.99 + tax.
I chalk the fuel door up to a design deficiency by American Honda.
I sent the following email (in jest) to a salesman at the Honda dealer after I drove the car home the night I picked it up. The picture explains what I am talking about.
Joe:
Please let your shop know that they caused me to have a nervous breakdown. The attached pic shows the mpg on the Insight when we picked it up this evening! The car is RUINED! I will file a claim under the state lemon law when I get out of Choate Mental Health Center! My 4.0L 4x4 has never seen mileage that low.
Gotta go. Time for my bedtime meds.
Mike
http://www.cleanmpg.com/photos/data/506/mpg_gauge.jpg
