Right Lane Cruiser
10-05-2009, 07:25 AM
http://www.cleanmpg.com/photos/data/2/AmericanFlag.jpg Customers can look forward to many great things from Tesla in the months and years ahead. (http://www.examiner.com/x-6812-Newark-Alternative-Transportation-Examiner~y2009m10d4-Tesla-personalized-repair-service)
http://www.cleanmpg.com/photos/data/501/tesla_zr4.jpgSean Devlin - EXAMINER (http://www.examiner.com) - October 4, 2009
An interesting foray into luxury service. How much will this actually cost the company? --Ed.
If you are lucky enough to be the proud owner of the Tesla Roadster but live far away from one of the four dealers in the country, do not fret, Tesla Motors has you covered if your car needs service.
Hearkening back to a time long gone, and doing what physicians used to do in the good 'ol days, Tesla will do house calls to customer's homes or businesses, so an owner does not have to arrange to get it to the dealer. The reason for this is they do not want to have an over saturated market with multiple dealerships, such as seen with the big 3. This helps keep overhead costs down while providing personalized customer service. It also allows money to be put into car development. This personalized service is a key priority given the Tesla customer is spending a considerable amount of money, in the six-figure range. This level of service is not complimentary though, customers are charged "$1 for every roundtrip mile its technicians travel, from showroom to garage, with a minimum charge of $100 per trip." (Yahoo Finance/AP). The closest dealer locally is in Manhattan. The company tried this model already with a recall concern earlier in the year, customers were pleased. This program applies to not only new car purchases but is retroactive to previous purchasers.
On its upward march Tesla has accomplished a lot in the last several months, the company has delievered its 700th car, Bank of... http://www.examiner.com/x-6812-Newark-Alternative-Transportation-Examiner~y2009m10d4-Tesla-personalized-repair-service
http://www.cleanmpg.com/photos/data/501/tesla_zr4.jpgSean Devlin - EXAMINER (http://www.examiner.com) - October 4, 2009
An interesting foray into luxury service. How much will this actually cost the company? --Ed.
If you are lucky enough to be the proud owner of the Tesla Roadster but live far away from one of the four dealers in the country, do not fret, Tesla Motors has you covered if your car needs service.
Hearkening back to a time long gone, and doing what physicians used to do in the good 'ol days, Tesla will do house calls to customer's homes or businesses, so an owner does not have to arrange to get it to the dealer. The reason for this is they do not want to have an over saturated market with multiple dealerships, such as seen with the big 3. This helps keep overhead costs down while providing personalized customer service. It also allows money to be put into car development. This personalized service is a key priority given the Tesla customer is spending a considerable amount of money, in the six-figure range. This level of service is not complimentary though, customers are charged "$1 for every roundtrip mile its technicians travel, from showroom to garage, with a minimum charge of $100 per trip." (Yahoo Finance/AP). The closest dealer locally is in Manhattan. The company tried this model already with a recall concern earlier in the year, customers were pleased. This program applies to not only new car purchases but is retroactive to previous purchasers.
On its upward march Tesla has accomplished a lot in the last several months, the company has delievered its 700th car, Bank of... http://www.examiner.com/x-6812-Newark-Alternative-Transportation-Examiner~y2009m10d4-Tesla-personalized-repair-service